Delivery & returns

Shipping costs & delivery times

BeNeLux, Germany, France, Denmark
Reduced Price
Delivery time
POSTNL (only NL) 5 EUR FREE on orders above 65 EUR 1 - 3 days
DPD CLASSIC 5 EUR FREE on orders above 65 EUR 1 - 3 days
Reduced Price
Delivery time
DPD CLASSIC 15 EUR FREE on orders above 65 EUR 2 - 7 days
Reduced Price
Delivery time
Standard Shipping (Global Pack) 15 EUR FREE on orders above 155 EUR 7 - 21 days

*Due to unclear import instructions after Brexit we currently do not ship to the UK. Please note that deliveries to countries outside the EU maybe subject to additional fees (tax, customs, import duties) by local governing authorities. These fees are not included in our services. It is possible to exclude VAT (Value Added Taxes) for every order outside the European Union. To realize this, please send us a copy of the stamped invoice by the customs once the order has arrived and we will refund 21% of total the item price(s). Prices shown on include 21% VAT (Value Added Taxes) and exclude delivery charges, custom duties or import taxes.

Delivery services

Tracking your order

As soon as we have received your order, we will send you a confirmation email. When your order has arrived in the PostNL, DPD or DHL sorting center, you will receive the tracking number via email to trace your package. All orders are handled by our shipping partners PostNL, DHL or DPD.

If you have any further questions regarding our shipping terms, please contact us at [email protected].


If you are not satisfied with your order, for any reason whatsoever, you can easily return the products within 15 days after you received it. To return your order, follow these steps:

1. Place the item(s) in a shipping box.
2. Fill out the return form and place it in the box together with the invoice you've received.
3. Close the box and tape it securely.
4. Stick the address label you find on the return form on the shipping box.
5. Deliver and pay for the return at your nearest delivery point/post office.

Please note that HUB Footwear is a Dutch brand with Dutch roots, based in The Hague, The Netherlands. Our office and return address is:

HUB Footwear
Saturnusstraat 60, unit 75
2516 AH The Hague, The Netherlands

Please note that:

1. All returns must be sent via registered mail in their original condition.
2. Returns may take up to 5 working days to process once we have received it.
3. Please make sure you return the product in its original condition incl. shoe box, tags, paper etc., otherwise we cannot accept the return. You can open the package and check / try-on the content. If you want to return it, make sure no labels have been tampered and the return includes all original packaging / merchandising. Unfortunately, we are not able to provide free returns. In case of a return, we will refund your payment within 14 days (excl. return shipping costs). If you have received incorrect or defect contents, please notify our customer service dept. prior to shipping the item(s) back to us, in this case we will provide a return shipping label free of charge.

HUB Delivery Service
Payment and shipping: